The Organizational Cultures of South Korean and Dutch Businesses from the Eyes of the General Employee: A Comparative Case Analysis

In light of creating more mutual understanding between South Korea and the Netherlands, this thesis studies and compares the general organizational cultures of South Korean and Dutch businesses by focusing on the view of a sample population of employees from each country. Consequently, the question this thesis attempts to answer is: ‘How do the organizational cultures of South Korean and Dutch businesses compare, as viewed through the eyes of the general employee?’ This thesis consideres every organization that employs people as a business. Furthermore, this thesis defines organizational culture as ‘values, norms, behaviors and work practices of the members in an organization’. To test the hypothesis that the two current organizational cultures of businesses in South Korea and the Netherlands are similar to each other, despite the different ways in which the organizational cultures of the two countries have been shaped, this thesis made use of a survey method to research how...Show moreIn light of creating more mutual understanding between South Korea and the Netherlands, this thesis studies and compares the general organizational cultures of South Korean and Dutch businesses by focusing on the view of a sample population of employees from each country. Consequently, the question this thesis attempts to answer is: ‘How do the organizational cultures of South Korean and Dutch businesses compare, as viewed through the eyes of the general employee?’ This thesis consideres every organization that employs people as a business. Furthermore, this thesis defines organizational culture as ‘values, norms, behaviors and work practices of the members in an organization’. To test the hypothesis that the two current organizational cultures of businesses in South Korea and the Netherlands are similar to each other, despite the different ways in which the organizational cultures of the two countries have been shaped, this thesis made use of a survey method to research how employees viewed their organizational culture. The survey combined qualitative and quantitative approaches through close-ended answers and deeper delving, open-ended answers. Subsequently, the survey was distributed to employees from all different kinds of job positions and workplaces within both South Korea and the Netherlands. The results of this study show that there are many similarities between the organizational cultures of South Korean and Dutch businesses, such as an occasional need to work overtime, after-work gatherings initiated by colleagues, a feeling of being heard by their boss and colleagues and a generally decent job satisfaction. Differences between the countries include a difference in flexibility of working hours, different views on obedience towards people in higher positions and different views on the need for strong personal bonds with collegues. Overall, the organizational cultures of businesses in South Korea and the Netherlands were found to contain more similarities than differences.Show less

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The Organizational Cultures of South Korean and Dutch Businesses from the Eyes of the General Employee: A Comparative Case Analysis