Leiden University Student Repository

Woggelum, Joëlle van (2021)

Self-efficacy and financial help-seeking: The influence of self-efficacy on seeking help in times of financial difficulties

Master thesis | Psychology (MSc)

Financial scarcity raises negative consequences on individual and societal level. Much help is offered, but many people do not seek help. The goal of this research is to test whether an intervention designed to increase perceived financial self-efficacy increases the likelihood that people with financial problems take appropriate action. It is hypothesized that participants who are presented with a self-efficacy heightening website of an organisation that offers them financial help, perceive this organisation as more positive, are more likely to contact the organisation, and handle their situation more constructively (Hypothesis 1a, 1b, and 1c). It is expected that these effects are stronger when participants experience less control (Hypothesis 2a, 2b, and 2c). Results support hypothesis 1c and partly support hypothesis 2a: participants in the experimental condition rated the organisation as warmer, the lower they scored on self-efficacy, but not as more moral and competent. The...Show moreFinancial scarcity raises negative consequences on individual and societal level. Much help is offered, but many people do not seek help. The goal of this research is to test whether an intervention designed to increase perceived financial self-efficacy increases the likelihood that people with financial problems take appropriate action. It is hypothesized that participants who are presented with a self-efficacy heightening website of an organisation that offers them financial help, perceive this organisation as more positive, are more likely to contact the organisation, and handle their situation more constructively (Hypothesis 1a, 1b, and 1c). It is expected that these effects are stronger when participants experience less control (Hypothesis 2a, 2b, and 2c). Results support hypothesis 1c and partly support hypothesis 2a: participants in the experimental condition rated the organisation as warmer, the lower they scored on self-efficacy, but not as more moral and competent. The other hypotheses were not supported.Show less

financial scarcity

self-efficacy

help-seeking

Author

Woggelum, Joëlle van

Faculty

Faculty of Social & Behavioural Sciences

Specialisation

Economic and Consumer Psychology

Supervisors

Seip, E.
Dijk, W. van

ECTS Credits

20

Language

en