Investigating the Needs and Perceptions of LGBTQ and Non-LGBTQ Students and the Role of Social Support in Preventing Burnout

This study examined needs and perceptions surrounding student burnout and the role that social support plays in the development of burnout. Specific attention was paid to LGBTQ students, a vulnerable minority group that has shown to be more susceptible to stress (Meyer, 2003). The study had a mixed methods design. A survey including standardized and self-composed questions was administered among a convenience sample of 974 university students (85% Caucasian; 79% identifying as woman), 214 of whom identified as LGBTQ. Quantitative analysis was done in SPSS, and open questions were assessed using thematic analysis in ATLAS.ti. According to the burnout measure short (BMS), 56% of the sample met the diagnostic criteria of burnout. Social support and stress were significant predictors of burnout; however, a mediating effect of social support was not found. Many students attributed the high levels of stress and burnout to a high workload. Students want universities to reduce workload,...Show moreThis study examined needs and perceptions surrounding student burnout and the role that social support plays in the development of burnout. Specific attention was paid to LGBTQ students, a vulnerable minority group that has shown to be more susceptible to stress (Meyer, 2003). The study had a mixed methods design. A survey including standardized and self-composed questions was administered among a convenience sample of 974 university students (85% Caucasian; 79% identifying as woman), 214 of whom identified as LGBTQ. Quantitative analysis was done in SPSS, and open questions were assessed using thematic analysis in ATLAS.ti. According to the burnout measure short (BMS), 56% of the sample met the diagnostic criteria of burnout. Social support and stress were significant predictors of burnout; however, a mediating effect of social support was not found. Many students attributed the high levels of stress and burnout to a high workload. Students want universities to reduce workload, teach coping skills, and pay more personal attention to students’ mental health. LGBTQ students showed significantly higher levels of burnout and stress and lower levels of social support. Students indicated that their LGBTQ identity had them navigate additional stressors, and they asked for LGBTQ-specific support from within their universities. The current study shows that burnout is a serious problem among students. Social support may play a small role in burnout; burnout prevention should mainly focus on reducing stress while considering the needs of students. Using firsthand input from the survey, this study presents two frameworks linking student needs to existing and new interventions.Show less

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Investigating the Needs and Perceptions of LGBTQ and Non-LGBTQ Students and the Role of Social Support in Preventing Burnout