Leiden University Student Repository

Ramsoedh, Devisha (2021)

Social Care in a Modernizing Welfare State: The Impact of Social Workers' Role Conceptions on Client-Tailoring

Master thesis | Public Administration (MSc)

Like many other European welfare states, the Netherlands decentralized its social care policy towards Dutch municipalities, to enhance client-tailored approaches within the delivery of social care services. As a result, social workers working for municipalities are now in charge of freely interpreting and engaging in client-tailoring in a manner they deem best for their cases. Given that social workers inhabit various role conceptions, this research focuses on how social workers’ role conceptions impact the manner in which they define and pursue client-tailoring. To analyse this, this qualitative research conducted twelve in-depth interviews with Dutch social workers from different municipalities and social care domains: income and employment reintegration processes, long-term care, youth care and social assistance. The data-analysis, and results and findings of this study show how inhabiting various role conceptions affect how client-tailoring is defined and pursued.

client-tailoring

role conceptions

social workers

social care services

municipalities

Author

Ramsoedh, Devisha

Faculty

Faculty of Governance and Global Affairs

Specialisation

International and European Governance

Supervisors

Raaphorst, N.J.

ECTS Credits

20

Language

en