Leiden University Student Repository

Stein, Laura van (2023)

Being uncertain at work: Exploring the relationships between uncertainty regarding performance standards and appropriate behaviours, suppression of social identity, and job satisfaction

Master thesis | Psychology (MSc)

The aim of the present research was to gain a more accurate and deeper understanding of the relationships among uncertainty regarding performance standards and appropriate behaviours, suppression of social identity, and job satisfaction. 121 workers in the Netherlands completed an online survey to test two hypotheses. With the first hypothesis of this research, the intention was to test if people who experience more uncertainty regarding performance standards and appropriate behaviours tend to show lower job satisfaction. This hypothesis was confirmed. The second hypothesis of this research was meant to test if the suppression of social identity was a mediator for the relationship between uncertainty regarding performance standards and appropriate behaviours and job satisfaction. This hypothesis was not confirmed but was marginally significant. Lastly, implications and future applications of this research were discussed.

uncertainty, uncertainty regarding performance standards and appropriate behaviours, suppression of social identity, job satisfaction

Author

Stein, Laura van

Faculty

Faculty of Social & Behavioural Sciences

Specialisation

Social and Organizational Psychology

Supervisors

Brizi, A.

ECTS Credits

20

Language

en