Exploring the potential impact of gamification on water consumption data collection in The Hague, The Netherlands.

Cities and their populations are constantly growing, and this is putting a great strain on the planet’s resources. Cities consume 75% of all the global natural resources, one of which is water. The city’s density and economic activity affect the distribution of these resources and it is one of the reasons why cities are turning to the Smart City concept. This allows cities to use technology to gather large amounts of real time data and adjust the existing and future plans. However, more data is needed to help these adjustments become more effective. Some researchers have turned towards the citizens as the prime generators of data, calling it citizen science. As a result, methods which motivate citizens to adopt the smart city technology are essential to enable data generation. This research focused on the following question: How can gamification theory facilitate the data collection for urban water management models in the city of The Hague? Through literature research and a...Show moreCities and their populations are constantly growing, and this is putting a great strain on the planet’s resources. Cities consume 75% of all the global natural resources, one of which is water. The city’s density and economic activity affect the distribution of these resources and it is one of the reasons why cities are turning to the Smart City concept. This allows cities to use technology to gather large amounts of real time data and adjust the existing and future plans. However, more data is needed to help these adjustments become more effective. Some researchers have turned towards the citizens as the prime generators of data, calling it citizen science. As a result, methods which motivate citizens to adopt the smart city technology are essential to enable data generation. This research focused on the following question: How can gamification theory facilitate the data collection for urban water management models in the city of The Hague? Through literature research and a questionnaire, the research showed how gamification can help generate more data by motivating the citizens of The Hague. By using the existing water management system as a basis, implementing gamification characteristics which influence the user’s utilitarian perspective like badges, overview tables, notifications and rewards, a user can become more motivated to use the water consumption system, generate data which can be used by urban water management models and ultimately make cities a more sustainable environment.Show less

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Exploring the potential impact of gamification on water consumption data collection in The Hague, The Netherlands.