Leiden University Student Repository

SAHIN, Idil Deniz (2023)

Moderation Effect of Organisational Support on the Relationship Between Intolerance of Uncertainty and Turnover Intention

Master thesis | Psychology (MSc)

The present study aims to investigate the relationship between intolerance of uncertainty at workplace on employee’s intentions of turnover and the effect of perceived organizational support on this relationship. The study hypothesizes that employees who are intolerant to uncertainty will report more intentions of turnover. Furthermore, it is also expected that perceived organizational support will moderate this relationship. The hypotheses were investigated on 137 working participants, age ranged from 18 to 64 years old, via online survey. Participants filled out demographics form, intolerance of uncertainty scale, perceived organizational support scale and turnover intention scale. Findings have found no significant support for both hypotheses. However, a significant, negative relationship between perceived organizational support and turnover intention has found, suggesting that when organizational support is perceived high, employees are less intended to turnover.

intolerance of uncertainty

turnover intention

organizational support

Author

SAHIN, Idil Deniz

Faculty

Faculty of Social & Behavioural Sciences

Specialisation

Social and Organisational Psychology

Supervisors

Brizi, A.

ECTS Credits

20

Language

en