This study analyses the role of issue saliency in the relationship between the retrenchment of the welfare state and the electoral outcomes of government parties in the next election. The role of...Show moreThis study analyses the role of issue saliency in the relationship between the retrenchment of the welfare state and the electoral outcomes of government parties in the next election. The role of issue saliency is tested by a statistical analysis across 25 European countries between 2001-2021. Three welfare state indicators, healthcare, pensions and unemployment, are used to see if their effect on electoral outcomes changes when they are more or less salient. The analysis shows a correlation between issue saliency and a positive effect of retrenchment on electoral outcome. Situations of budget constraints can explain the positive effects of electoral outcomes on electoral outcomes. We conclude that issue saliency is an accelerator for the effect the welfare state has on electoral results. Furthermore, we can conclude that budget constraints are an explanatory factor in why retrenchment measures positively affect electoral outcomes.Show less
Social media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing...Show moreSocial media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing its advantages and difficulties. Nevertheless, in terms of public administration, there is a gap in their management, namely, in understanding how to use different platforms and the significance of social media content in engaging with the public. This research delves into the field of digital Diplomacy, examining the strategic use of social media content by the European Union’s diplomatic missions based in Athens, focusing on engagement with the public. The mixed-method study examined how diplomatic missions use social media content to engage with the public by analyzing original posts on Twitter/X and Facebook and conducting semi-structured interviews with experts and diplomats from EU Ministries of Foreign Affairs (MFAs) and embassies. The findings revealed that the EU embassies tend to employ posts that promote the countries’ image and interests’ indicators of Symbolic representation. In addition,they demonstrate a preference for Transparency by regularly sharing content that aligns with the policies, daily agenda and activity of the MFAs or embassies. The analysis using the Engagement Index (EI) results is noteworthy as it signifies an enhanced public connection with Coproduction content. Finally, the study reveals the strategic use of the platforms and the content for effective public engagement. Future researchers can delve into new directions by exploring other platforms or focusing on public reaction via sentimental analysis. In summary, this research emphasizes the importance of social media in diplomatic missions' external communication and advances the field by implementing the framework in digital diplomacy, particularly in the EU.Show less
The behavioral theory of the firm lacks a comprehensive understanding of issue prioritization, particularly when multiple issues are performing below aspiration levels, or resources are limited....Show moreThe behavioral theory of the firm lacks a comprehensive understanding of issue prioritization, particularly when multiple issues are performing below aspiration levels, or resources are limited. This study investigates the prioritization of eGovernment initiatives, considering budget constraints and the emphasis on historical versus social aspiration levels. Two theoretical expectations were developed: 1) the prioritization of historical versus social aspiration levels, and 2) the prioritization of eGovernment initiatives under budget constraints. Semi-structured interviews with 9 public officials from the Directorate-General for Economic Activities in Portugal were conducted to assess the expectations. The thematic analysis revealed that public officials do not change the priorities of eGovernment initiatives based on budget constraints and predominantly prioritize social aspirations over historical ones. This study highlights the importance of pragmatism driven by necessity alongside creativity. The findings have implications for issue prioritization, performance feedback, cutback management, and public administration literature in general. Future research should expand the study to include coercive aspiration levels, less salient issues, different countries, and different public organizations. Additionally, preferences and public sector motivation can be included as moderators, and employing a mixed-methods approach could be beneficial.Show less
Recent crises have brought asylum-migration to the forefront of political debate in Europe. There has been significant discourse in academic and policymaking spheres concerning migratory pull...Show moreRecent crises have brought asylum-migration to the forefront of political debate in Europe. There has been significant discourse in academic and policymaking spheres concerning migratory pull factors; in particular whether prospective socio-economic entitlements in destination countries are determinants of asylum applicants’ destination choice. Employment rights feature prominently in these discourses, yet few studies directly examine the relationship between labour market access and asylum inflows. This paper exploits Ireland’s transposition of the Recast Reception Conditions Directive in 2018, which ended a comprehensive ban on asylum applicants’ access to the labour market, in order to study the effects of labour market access on the magnitude and demographic composition of asylum applications. Using difference in difference and regression discontinuity methodologies, this paper finds that the labour market access reform caused an increase in the number of asylum applications and in the proportion of working-age applicants in Ireland. These findings contribute to a small body of quasi-experimental literature on the determinants of asylum inflows to destination countries.Show less
What is the effect of AI technology usage by bureaucrats under problematic conditions on the perceived legitimacy of bureaucratic decisions? Scholars argue that AI usage potentially exacerbates the...Show moreWhat is the effect of AI technology usage by bureaucrats under problematic conditions on the perceived legitimacy of bureaucratic decisions? Scholars argue that AI usage potentially exacerbates the negative consequences of misused bureaucratic discretion. Others suggest that AI usage might curtail bureaucratic discretion and increase outcomes of equity and efficiency. Existing empirical research demonstrates no significant difference between the perceived legitimacy of AI-assisted and human decision-making. This study aims to determine the effect of AI usage on the perceived legitimacy of bureaucratic decisions made under problematic principal-agent dilemma conditions. This effect is assessed across 96 survey respondents from the University of Leiden and the University of Amsterdam using experimental factorial survey analysis. The results of this research indicate that AI usage in decision-making has a significant positive effect on perceived legitimacy (p < 0.001). The main implication of this research is that AI usage can plausibly alleviate the impact of consequential bureaucratic decisions on perceived legitimacy by obscuring bureaucratic discretion. A second implication is that AI usage in bureaucratic decision-making exerts a notable effect on the perceived efficiency of bureaucratic decisions.Show less
This study examines the applicability of the e-Government cloud adoption model by Liang et al. (2017) in the context of Logius, a central government organization in the Netherlands. By conducting a...Show moreThis study examines the applicability of the e-Government cloud adoption model by Liang et al. (2017) in the context of Logius, a central government organization in the Netherlands. By conducting a mixed-methods approach encompassing qualitative interviews and a quantitative survey, the study investigates the factors and mechanisms influencing public cloud adoption at Logius. The findings validate the model's relevance, despite its examination in a different context than the one it is developed in. The study identifies 17 factors, categorized into five determinants: cloud trust, technological drivers, cloud provider support, organization readiness, and environmental stimuli. It confirms that technological drivers and cloud provider support indirectly impact public cloud adoption through cloud trust, while environmental stimuli moderate the relationship between cloud trust and adoption. However, no such interrelation is found for organizational readiness. Additionally, the study extends the model by incorporating factors like trialability, internal expertise, and economic conditions.Show less
Since the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and...Show moreSince the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and trust. On the one hand, transparency can create an open government culture and improve trust; on the other hand, transparency confuses citizens and leads to delegitimization of government. This research contributes to the debate by examining the effect of algorithmic decision-making transparency on institutional trust and procedural fairness's role in this relationship through a quantitative vignette study focusing on enforcing parking fines. The study distinguishes itself from others by measuring institutional trust by three dimensions (competence, benevolence, and honesty) and transparency by two dimensions (accessibility and explainability). The results reveal that: (1) accessibility increases institutional trust and trust in the competence and benevolence of the institution; (2) explainability increases institutional trust and trust in the competence of the institution; (3) procedural fairness negatively affects the relationship between accessibility and institutional trust and between accessibility and trust in the competence of the institution; (3) procedural fairness positively affects the relationship between explainability and trust in the benevolence of the institution. These results imply that institutional trust is multidimensional and can be influenced differently but that access and explainability of decision-making increase trust. Furthermore, local governments can make greater use of the Dutch algorithm registry to provide citizens with access and explanations of decision-making to enhance trust in the institution.Show less
On average, expert influence is expected to have a marginal grip on policy-making processes in Italy. Plausibly, unless a set of enabling factors overturns the status quo, the outcome is not...Show moreOn average, expert influence is expected to have a marginal grip on policy-making processes in Italy. Plausibly, unless a set of enabling factors overturns the status quo, the outcome is not anticipated to meaningfully deviate from expectations. Previous research has shown the relevance of contextual characteristics for expert influence in Westminster, Nordic and EU policy advisory systems. However, studies focusing on Napoleonic systems such as Italy are few. The thesis addresses this knowledge gap by testing theory-driven expectations generated from academic studies in the abovementioned contexts. To study the conditions promoting expert influence in the Italian policymaking arena, this thesis adopted a within-case analysis research design. The study case selected is the 2022 policy advisory process derived from the Civil Service Department and Public Administration Ministry commissioning advisory guidelines from the Scuola Nazionale dell'Amministrazione. The task entailed redesigning the competence-oriented selection guidelines for Italian public managers. The entrusted public entity recruited and guided a board of experts. The overarching methodology, deployed through text reuse analysis, documentation analysis and interviews of board members, attempts to trace the advisory process from its inception to the final approval of the guidelines. Overall, the evidence points to the contextual characteristics profoundly shaping the policy advisory process that led to the creation of the selection guidelines. To begin with, the Scuola Nazionale dell'Amministrazione strong credibility and close proximity to the government acted as enabling forces for the exertion of expert influence. Moving to policy domain features, the process tracing approach ascertained that the high level of technical complexity similarly enabled the experts to enter the drafting of the guidelines and profoundly shape its contents. On the other hand, the mixed evidence on levels of policy uncertainty and pressure on decision-makers could not confirm nor refute the expected directionality of the effects. Finally, the evidence on the remaining two policy advisory system institutional dimensions, formalisation and codification, is as follows. On one hand, the research design confirmed the enabling role of high formalisation. On the other hand, the mixed evidence on the levels of codification could not confirm nor refute the expected directionality of the effects. The strengths and the limitations of the mixed methodology selected were starkly evident plausibly due to the within-case analysis it was applied to. The wide array of evidence collected allowed us to effectively probe part of the well-established theoretical expectations. The inability to definitely rule on the directionality of the other expected effects could hint at the limits of other well-established explanations grounded in Westminster and EU PAS systems in effectively explaining PAS processes in Napoleonic countries such as Italy.Show less
The politics-administration interface has been subjected to much academic controversy. This observation is particularly true at the national and sub-national level of government, where the...Show moreThe politics-administration interface has been subjected to much academic controversy. This observation is particularly true at the national and sub-national level of government, where the relations between politicians and civil servants received sustained attention from the scholarly community. Yet, the international realm remains largely excluded from this central debate. This Master thesis seeks to correct this research gap. By drawing on the vast literature on the politics-administration interface, the present thesis tests the degree of separation between international civil servants in the high and low tiers of the United Nations (UN) Secretariat. It seeks to enrich the ongoing debate on political-administrative relations by studying this topic from a novel vantage point. Moreover, it contributes to the contemporary literature on international public administrations (IPAs) by offering a qualitative single-case study of the UN Secretariat. While the results of this research are limited in their external validity, they confirm the urgent need to study international administrations as compound and dynamic organizations on their own. The author finds a strong degree of separation between politics and administration in the Secretariat, which transpires through this administration’s hierarchical structure, the emphasis on internal career development, as well as its highly competitive, merit-based selection system. The author encourages the scholarship to test the ideal of separation in other international bureaucracies, and hopes that this project will serve as a catalyst to study the politics-administration interface beyond the boundaries of the nation-state alone.Show less
This paper investigates the causes behind the continual suspension of the European Union’s (EU) Stability and Growth Pact (SGP) under its general escape clause (GEC) throughout the period of 2020...Show moreThis paper investigates the causes behind the continual suspension of the European Union’s (EU) Stability and Growth Pact (SGP) under its general escape clause (GEC) throughout the period of 2020-2023. The GEC was triggered in March of 2020 on the recommendation of the European Commission to give member states fiscal room to cope with the COVID-19 pandemic, but has remained in place for over three years, despite the subsiding of pandemic emergency measures, restored levels of economic activity, and the repeated recommendations and predictions from numerous European institutions that the rules were to be reinstated at the end of 2022 by the very latest. With the emergence of a legislative proposal from the European Commission to reform the SGP’s rules, questions have emerged from journalistic endeavours and academic literature as to the purpose of the extended suspension. This paper utilises explaining-outcome process-tracing as described by Beach and Pedersen (2013) to compare the expectations and assumptions of varying theories, particularly the “failing forward” theory of Jones et al., (2016) to investigate and explain the European Commission’s decision-making in the case of the SGP’s continual suspension. It concludes that the continual suspension can be minimally explained by ongoing reform efforts by the European Commission, in line with the theoretical expectations of Jones et al. and the findings of Schön-Quinlan and Sciponi (2017). It cannot rule out that the escalation of the Russo-Ukrainian War, and the economic knock-on effects, played a part in the decision for continual suspension. The findings of this paper have implications for understanding the European Commission as a fiscal actor in an economic crisis, and understanding the relevance of particular theories of European integration to the historical context of the COVID-19 pandemic.Show less
Liz Truss and Kwasi Kwarteng’s 2022 Growth Plan sent the markets into meltdown, the ramifications of which are still felt almost a year on. Using process tracing, this paper seeks to explain the...Show moreLiz Truss and Kwasi Kwarteng’s 2022 Growth Plan sent the markets into meltdown, the ramifications of which are still felt almost a year on. Using process tracing, this paper seeks to explain the policy choices of the Growth Plan by adopting a discursive institutionalist approach. First, this paper investigates the influence of ideas held by the two key decision-makers, Truss and Kwarteng, and finds that ideas they held for over a decade significantly influenced many of the Growth Plan’s policies. Secondly, this paper explores the influence of ideas furthered by right- leaning think tanks on the policies of the Growth Plan. The results indicate that, while there are limitations to think tank influence, it is likely that the ideas of right-leaning think tanks played a significant role in shaping the policies of the Growth Plan. Causal mechanisms lie at the heart of this paper, responding to calls for a greater emphasis on the causal mechanisms linking ideas to policy outcomes (Campbell, 2002; Jacobs, 2009). Therefore, the results contribute to the body of literature investigating the explanations for economic policymaking and seeks to provide new findings for the literature which is engaged in a fractious debate about the role of think tanks in policymaking.Show less
In light of the evolving human capital crisis faced by the public sector in recent decades, there has been a heightened research focus on identifying the determining factors for public sector...Show moreIn light of the evolving human capital crisis faced by the public sector in recent decades, there has been a heightened research focus on identifying the determining factors for public sector attraction. However, the timeless attraction of the characteristic features commonly found in public organizations has diverted attention away from several other factors that may contribute to individuals' willingness to pursue employment in the public sector. This thesis contributes to the ongoing research by exploring the influence of work flexibility and a diverse work environment on an individual's attention to apply for work in the public sector. To this end, a vignette-based survey experiment with (N=153) participants was conducted. The respondents were asked to rate two randomly assigned job advertisements, each differing in terms of the flexibility and diversity condition. The results obtained from the survey experiment showed that both factors play a significant role in shaping the intention to seek employment in the public sector. This indicates that public organizations can enhance applicant attraction by including flexible work arrangements and actively promoting diversity in their job advertisements.Show less
Happiness under extreme economic adversity is rare. This thesis investigates if EU redistributive policies, like the European Regional Investment Fund (ERDF), have improved self-reported happiness...Show moreHappiness under extreme economic adversity is rare. This thesis investigates if EU redistributive policies, like the European Regional Investment Fund (ERDF), have improved self-reported happiness outcomes. I focus on “less developed” regions receiving funding, defined by the European Commission as those regions which fall under a GDP per capita of <75% of the EU-wide average. Using happiness research and the capability approach as a lens, I hypothesize that the increased development caused by the ERDF would also result in better happiness outcomes for individuals living in less developed regions versus when this funding would be absent. I make use of a fuzzy RD approach to evaluate this hypothesis and found inconsistent results. The statistically significant results I found point towards a statistically significant positive treatment effect, with the caveat that these findings are hugely depended on model specification and show large standard errors. Given these findings, I concluded that while the capability approach provides useful pointers, further research must be done to be able to definitively conclude that ERDF funds positively influence happiness.Show less
This thesis explores the relationship between bureaucratic accountability and their disposition toward utilizing algorithms in their decision-making processes. Drawing upon the literature on...Show moreThis thesis explores the relationship between bureaucratic accountability and their disposition toward utilizing algorithms in their decision-making processes. Drawing upon the literature on government accountability and aversion to algorithmic decision-making, it hypothesizes that the more public officials are aware of the chains of accountability they are tied to, the less favorable they will be to utilizing algorithms. The hypothesis is tested through a case study of the Chilean Institute of Social Services, which employs multiple algorithms to automate eligibility decisions for pension and other social benefit applications. To trace the organization’s bureaucratic accountability chain, data collection is based on semi-structured interviews of public officials from different hierarchical levels. The results confirm several theoretical expectations on reduced discretion, muddled authority over the algorithm and algorithmic opacity, leading to blame avoidance within the organization. However, the results also disprove the hypothesized negative relationship, revealing that officials with high awareness and perceptions of individual accountability instead favor using algorithms to automate decisions. Further analysis of the dependent variable reveals that a favorable disposition toward algorithm use is overwhelmingly tied to the perception of trust. The individual descriptions of bureaucrats convey clues for an alternative explanation of the outcome, suggesting that stringent evaluation and audit practices can help circumvent algorithm aversion resulting from opaque algorithms or reduced discretion. Such a potential explanation implies that bureaucratic accountability chains could serve as a substitute source of trust, allowing public servants to hold the algorithm to account by proxy. The qualitative accounts in this thesis offer insights into how bureaucrats feel personally accountable for the algorithms they use, expanding the literature of public officials’ reliance on algorithmic decision-making.Show less
