In dit onderzoek wordt het effect van de mate van het vertrouwen in de overheid op verschillende burgerparticipatievormen onderzocht. Uit het onderzoek blijkt dat er een sterk positief effect is...Show moreIn dit onderzoek wordt het effect van de mate van het vertrouwen in de overheid op verschillende burgerparticipatievormen onderzocht. Uit het onderzoek blijkt dat er een sterk positief effect is van het vertrouwen in de overheid op het stemmen tijdens nationale en lokale verkiezingen. Met betrekking tot het meedoen aan demonstraties en het ondertekenen van petities is er geen duidelijk effect zichtbaar.Show less
This study analyses the role of issue saliency in the relationship between the retrenchment of the welfare state and the electoral outcomes of government parties in the next election. The role of...Show moreThis study analyses the role of issue saliency in the relationship between the retrenchment of the welfare state and the electoral outcomes of government parties in the next election. The role of issue saliency is tested by a statistical analysis across 25 European countries between 2001-2021. Three welfare state indicators, healthcare, pensions and unemployment, are used to see if their effect on electoral outcomes changes when they are more or less salient. The analysis shows a correlation between issue saliency and a positive effect of retrenchment on electoral outcome. Situations of budget constraints can explain the positive effects of electoral outcomes on electoral outcomes. We conclude that issue saliency is an accelerator for the effect the welfare state has on electoral results. Furthermore, we can conclude that budget constraints are an explanatory factor in why retrenchment measures positively affect electoral outcomes.Show less
Social media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing...Show moreSocial media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing its advantages and difficulties. Nevertheless, in terms of public administration, there is a gap in their management, namely, in understanding how to use different platforms and the significance of social media content in engaging with the public. This research delves into the field of digital Diplomacy, examining the strategic use of social media content by the European Union’s diplomatic missions based in Athens, focusing on engagement with the public. The mixed-method study examined how diplomatic missions use social media content to engage with the public by analyzing original posts on Twitter/X and Facebook and conducting semi-structured interviews with experts and diplomats from EU Ministries of Foreign Affairs (MFAs) and embassies. The findings revealed that the EU embassies tend to employ posts that promote the countries’ image and interests’ indicators of Symbolic representation. In addition,they demonstrate a preference for Transparency by regularly sharing content that aligns with the policies, daily agenda and activity of the MFAs or embassies. The analysis using the Engagement Index (EI) results is noteworthy as it signifies an enhanced public connection with Coproduction content. Finally, the study reveals the strategic use of the platforms and the content for effective public engagement. Future researchers can delve into new directions by exploring other platforms or focusing on public reaction via sentimental analysis. In summary, this research emphasizes the importance of social media in diplomatic missions' external communication and advances the field by implementing the framework in digital diplomacy, particularly in the EU.Show less
The behavioral theory of the firm lacks a comprehensive understanding of issue prioritization, particularly when multiple issues are performing below aspiration levels, or resources are limited....Show moreThe behavioral theory of the firm lacks a comprehensive understanding of issue prioritization, particularly when multiple issues are performing below aspiration levels, or resources are limited. This study investigates the prioritization of eGovernment initiatives, considering budget constraints and the emphasis on historical versus social aspiration levels. Two theoretical expectations were developed: 1) the prioritization of historical versus social aspiration levels, and 2) the prioritization of eGovernment initiatives under budget constraints. Semi-structured interviews with 9 public officials from the Directorate-General for Economic Activities in Portugal were conducted to assess the expectations. The thematic analysis revealed that public officials do not change the priorities of eGovernment initiatives based on budget constraints and predominantly prioritize social aspirations over historical ones. This study highlights the importance of pragmatism driven by necessity alongside creativity. The findings have implications for issue prioritization, performance feedback, cutback management, and public administration literature in general. Future research should expand the study to include coercive aspiration levels, less salient issues, different countries, and different public organizations. Additionally, preferences and public sector motivation can be included as moderators, and employing a mixed-methods approach could be beneficial.Show less
Recent crises have brought asylum-migration to the forefront of political debate in Europe. There has been significant discourse in academic and policymaking spheres concerning migratory pull...Show moreRecent crises have brought asylum-migration to the forefront of political debate in Europe. There has been significant discourse in academic and policymaking spheres concerning migratory pull factors; in particular whether prospective socio-economic entitlements in destination countries are determinants of asylum applicants’ destination choice. Employment rights feature prominently in these discourses, yet few studies directly examine the relationship between labour market access and asylum inflows. This paper exploits Ireland’s transposition of the Recast Reception Conditions Directive in 2018, which ended a comprehensive ban on asylum applicants’ access to the labour market, in order to study the effects of labour market access on the magnitude and demographic composition of asylum applications. Using difference in difference and regression discontinuity methodologies, this paper finds that the labour market access reform caused an increase in the number of asylum applications and in the proportion of working-age applicants in Ireland. These findings contribute to a small body of quasi-experimental literature on the determinants of asylum inflows to destination countries.Show less
De opkomst van protesten, demonstraties en proteststemmen in Europa als gevolg van groeiende onvrede, wantrouwen en een gevoel niet gehoord te woorden door ‘de politieke’ en/of ‘de overheid’ raken...Show moreDe opkomst van protesten, demonstraties en proteststemmen in Europa als gevolg van groeiende onvrede, wantrouwen en een gevoel niet gehoord te woorden door ‘de politieke’ en/of ‘de overheid’ raken aan het fundament waar democratie als politiek- bestuurlijk systeem op is gebaseerd. Een democratie bestaat immers in ieder geval uit volkssoevereiniteit en meerderheidsheerschappij. Responsiviteit maakt hier een essentieel onderdeel van uit aangezien dit gaat over de mate waarin het handelen van de overheid, zoals vastgelegd in beleid en wet-en regelgeving, in overeenstemming is met de wil van het volk. Hoewel er veel onderzoek bestaat naar (overheids)responsiviteit en diens werking aan de ene kant en onderzoek naar politieke partijen en diens (electorale) werking aan de andere kant, is er geen recent en gedegen onderzoek dat deze twee min of meer gescheiden onderzoekvelden in de Europese context combineert. Dit onderzoek kijkt daarom als een van de eerste, aan de hand van een grote steekproef van Europese landen en een focus op herverdeling als concreet beleidsissue, naar de (mediërende) rol die politieke partijen spelen in de link tussen publieke opinie en (overheids)beleid via de centrale onderzoeksvraag: wat is het effect van voorkeuren van burgers ten aanzien van herverdeling op het daadwerkelijk gevoerde beleid van nationale overheden ten aanzien van herverdeling en in welke mate verloopt dit effect via de standpunten van politieke partijen ten aanzien van herverdeling? Door middel van Granger causaliteit in SPSS wordt een unieke dataset, bestaande uit data van de ESS, CHES, OECD en WDI, geanalyseerd. Uit het onderzoek blijkt, tegen de verwachtingen in, dat de voorkeur van burgers ten aanzien van herverdeling geen effect heeft op het daadwerkelijk gevoerde beleid van nationale overheden ten aanzien van herverdeling en dat dit effect niet verloopt via de stadpunten van politieke partijen ten aanzien van herverdeling. Deze onverwachte uitkomst roepen veel vragen op die het uitgangspunt zouden kunnen zijn voor toekomstig onderzoek.Show less
What is the effect of AI technology usage by bureaucrats under problematic conditions on the perceived legitimacy of bureaucratic decisions? Scholars argue that AI usage potentially exacerbates the...Show moreWhat is the effect of AI technology usage by bureaucrats under problematic conditions on the perceived legitimacy of bureaucratic decisions? Scholars argue that AI usage potentially exacerbates the negative consequences of misused bureaucratic discretion. Others suggest that AI usage might curtail bureaucratic discretion and increase outcomes of equity and efficiency. Existing empirical research demonstrates no significant difference between the perceived legitimacy of AI-assisted and human decision-making. This study aims to determine the effect of AI usage on the perceived legitimacy of bureaucratic decisions made under problematic principal-agent dilemma conditions. This effect is assessed across 96 survey respondents from the University of Leiden and the University of Amsterdam using experimental factorial survey analysis. The results of this research indicate that AI usage in decision-making has a significant positive effect on perceived legitimacy (p < 0.001). The main implication of this research is that AI usage can plausibly alleviate the impact of consequential bureaucratic decisions on perceived legitimacy by obscuring bureaucratic discretion. A second implication is that AI usage in bureaucratic decision-making exerts a notable effect on the perceived efficiency of bureaucratic decisions.Show less
Tegenwoordig worden ambtenaren geconfronteerd met een intrigerende paradox: enerzijds wordt van hen verwacht dat ze ambtelijke neutraliteit en neutrale bureaucratische competenties bezitten,...Show moreTegenwoordig worden ambtenaren geconfronteerd met een intrigerende paradox: enerzijds wordt van hen verwacht dat ze ambtelijke neutraliteit en neutrale bureaucratische competenties bezitten, anderzijds neemt de druk toe om politiek sensitief en responsief te zijn. Deze paradox weerspiegelt een verschuiving in de rol van ambtenaren, waarbij zij steeds meer dienen als instrument voor de bewindspersoon in diens politieke ambities. De ambtenaar in kwestie balanceert tussen traditionele bureaucratische normen verweven in het ministeriële bestel en de loyale uitvoering van de wil van verkozen politici, waarbij de ambtenaar zich in politieke aangelegenheden mengt. Dit onderzoek richt zich op de ambtenaren die zich bezighouden met overheidscommunicatie via de sociale media van bewindspersonen op Nederlandse ministeries. Er wordt onderzocht in welke mate functionele politisering van hun werkzaamheden plaatsvindt en wat dit veroorzaakt.Show less
This study examines the applicability of the e-Government cloud adoption model by Liang et al. (2017) in the context of Logius, a central government organization in the Netherlands. By conducting a...Show moreThis study examines the applicability of the e-Government cloud adoption model by Liang et al. (2017) in the context of Logius, a central government organization in the Netherlands. By conducting a mixed-methods approach encompassing qualitative interviews and a quantitative survey, the study investigates the factors and mechanisms influencing public cloud adoption at Logius. The findings validate the model's relevance, despite its examination in a different context than the one it is developed in. The study identifies 17 factors, categorized into five determinants: cloud trust, technological drivers, cloud provider support, organization readiness, and environmental stimuli. It confirms that technological drivers and cloud provider support indirectly impact public cloud adoption through cloud trust, while environmental stimuli moderate the relationship between cloud trust and adoption. However, no such interrelation is found for organizational readiness. Additionally, the study extends the model by incorporating factors like trialability, internal expertise, and economic conditions.Show less
Since the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and...Show moreSince the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and trust. On the one hand, transparency can create an open government culture and improve trust; on the other hand, transparency confuses citizens and leads to delegitimization of government. This research contributes to the debate by examining the effect of algorithmic decision-making transparency on institutional trust and procedural fairness's role in this relationship through a quantitative vignette study focusing on enforcing parking fines. The study distinguishes itself from others by measuring institutional trust by three dimensions (competence, benevolence, and honesty) and transparency by two dimensions (accessibility and explainability). The results reveal that: (1) accessibility increases institutional trust and trust in the competence and benevolence of the institution; (2) explainability increases institutional trust and trust in the competence of the institution; (3) procedural fairness negatively affects the relationship between accessibility and institutional trust and between accessibility and trust in the competence of the institution; (3) procedural fairness positively affects the relationship between explainability and trust in the benevolence of the institution. These results imply that institutional trust is multidimensional and can be influenced differently but that access and explainability of decision-making increase trust. Furthermore, local governments can make greater use of the Dutch algorithm registry to provide citizens with access and explanations of decision-making to enhance trust in the institution.Show less
Binnen de belangengroepen die zich bezighouden met klimaat bestaan er grote verschillen tussen radicale en meer gematigde organisaties. In dit scriptieonderzoek wordt de vraag beantwoord of de...Show moreBinnen de belangengroepen die zich bezighouden met klimaat bestaan er grote verschillen tussen radicale en meer gematigde organisaties. In dit scriptieonderzoek wordt de vraag beantwoord of de aanwezigheid van radicale belangengroepen de publieke steun voor gematigde groepen beïnvloedt. De publieke steun voor een organisatie is een belangrijke eigenschap voor belangenorganisaties, die zij over het algemeen graag willen vergroten. In dit onderzoek wordt aan de hand van een kwantitatief enquête experiment onderzocht of de radicale acties en standpunten van de ene organisatie een effect hebben op de steun voor een gematigde belangengroep. Hierbij wordt de richting van het ‘radical flank effect’ getest, een theorie die tot nu toe nog weinig empirisch onderzocht is. De resultaten van dit onderzoek leveren bewijs voor een positief radical flank effect, dat voornamelijk door de radicale acties van een groep veroorzaakt wordt.Show less
Dit onderzoek analyseert de invloed van energiezuinigheid op transactieprijzen van woningen in Nederland. Energielabels worden hierbij als proxy gebruikt voor energiezuinigheid. De resultaten van...Show moreDit onderzoek analyseert de invloed van energiezuinigheid op transactieprijzen van woningen in Nederland. Energielabels worden hierbij als proxy gebruikt voor energiezuinigheid. De resultaten van het onderzoek tonen aan dat het prijseffect voor woningen met label A 6,8% is ten opzichte van woningen met label G. Deze bevindingen ondersteunen het idee dat beleidsmakers door middel van informatievoorziening over energiezuinigheid een toenemende vraag, hogere prijzen en meer duurzame investeringen in de woningmarkt kunnen realiseren. Het hedonisch prijsmodel is gebruikt voor het schatten van de prijseffecten van energiezuinigheid. Het onderzoek benadrukt de methodologische uitdagingen die gepaard gaan met weggelaten variabelen, die mogelijk van invloed kunnen zijn op de resultaten. Deze moeilijkheden illustreren het belang van een zorgvuldige modelspecificatie en interpretatie van de bevindingen. De bevindingen van dit onderzoek dragen bij aan het begrip van duurzaamheid en marktdynamiek in de Nederlandse woningsector, en bieden waardevolle inzichten voor beleidsmakers en andere particulieren die streven naar een energiezuinige en duurzame woningmarkt.Show less
On average, expert influence is expected to have a marginal grip on policy-making processes in Italy. Plausibly, unless a set of enabling factors overturns the status quo, the outcome is not...Show moreOn average, expert influence is expected to have a marginal grip on policy-making processes in Italy. Plausibly, unless a set of enabling factors overturns the status quo, the outcome is not anticipated to meaningfully deviate from expectations. Previous research has shown the relevance of contextual characteristics for expert influence in Westminster, Nordic and EU policy advisory systems. However, studies focusing on Napoleonic systems such as Italy are few. The thesis addresses this knowledge gap by testing theory-driven expectations generated from academic studies in the abovementioned contexts. To study the conditions promoting expert influence in the Italian policymaking arena, this thesis adopted a within-case analysis research design. The study case selected is the 2022 policy advisory process derived from the Civil Service Department and Public Administration Ministry commissioning advisory guidelines from the Scuola Nazionale dell'Amministrazione. The task entailed redesigning the competence-oriented selection guidelines for Italian public managers. The entrusted public entity recruited and guided a board of experts. The overarching methodology, deployed through text reuse analysis, documentation analysis and interviews of board members, attempts to trace the advisory process from its inception to the final approval of the guidelines. Overall, the evidence points to the contextual characteristics profoundly shaping the policy advisory process that led to the creation of the selection guidelines. To begin with, the Scuola Nazionale dell'Amministrazione strong credibility and close proximity to the government acted as enabling forces for the exertion of expert influence. Moving to policy domain features, the process tracing approach ascertained that the high level of technical complexity similarly enabled the experts to enter the drafting of the guidelines and profoundly shape its contents. On the other hand, the mixed evidence on levels of policy uncertainty and pressure on decision-makers could not confirm nor refute the expected directionality of the effects. Finally, the evidence on the remaining two policy advisory system institutional dimensions, formalisation and codification, is as follows. On one hand, the research design confirmed the enabling role of high formalisation. On the other hand, the mixed evidence on the levels of codification could not confirm nor refute the expected directionality of the effects. The strengths and the limitations of the mixed methodology selected were starkly evident plausibly due to the within-case analysis it was applied to. The wide array of evidence collected allowed us to effectively probe part of the well-established theoretical expectations. The inability to definitely rule on the directionality of the other expected effects could hint at the limits of other well-established explanations grounded in Westminster and EU PAS systems in effectively explaining PAS processes in Napoleonic countries such as Italy.Show less
Deze scriptie onderzoekt de invloed van stedelijke klimaatnetwerken en intergemeentelijke samenwerking op het lokaal klimaatbeleid van twee Nederlandse gemeenten die klimaatactie willen nemen.
