In an increasingly diverse society, there is growing importance to examine the impact of prejudice on active listening within a working environment. To explore this relationship, a survey research...Show moreIn an increasingly diverse society, there is growing importance to examine the impact of prejudice on active listening within a working environment. To explore this relationship, a survey research study was conducted, investigating the constructs of active listening, perceived prejudice, psychological safety, and work performance. The findings showed a negative association between perceived prejudice and psychological safety. Additionally, psychological safety was found to have a negative relation with counterproductive work performance, while active listening improves the contextual work performance. These results contribute to an improved understanding of employees' work performance. Accordingly, an organization that fosters active listening, maintains low levels of perceived prejudice, and promotes psychological safety can achieve improved work performance outcomes from its employees.Show less
