The figure of the neutral bureaucrat is endangered by the new challenges of New Public Management. The heightened attention on performance information and goal prioritization characterizing NPM...Show moreThe figure of the neutral bureaucrat is endangered by the new challenges of New Public Management. The heightened attention on performance information and goal prioritization characterizing NPM collides with political preferences and aspirations. The dissertation explores how political interferences influence the prioritization of goals in Dutch local governments. The research expects that the presence of conflicting goals will foster reprioritization considerations during bureaucratic performance evaluation. Through an experimental approach, combining the Experimental Vignette Method and semi-structured interviews, the research finds that political interference leads to goal reprioritization. The employment of thematic coding and subsequent analysis detects guiding explanations cascading from political interference, reinforcing the institutional constraints within the bureaucratic domain. Finally, the dissertation identifies theoretical and methodological limitations and provides practical implications for policymaking and suggestions for the reduction of institutional constraints in bureaucratic evaluation.Show less
Social media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing...Show moreSocial media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing its advantages and difficulties. Nevertheless, in terms of public administration, there is a gap in their management, namely, in understanding how to use different platforms and the significance of social media content in engaging with the public. This research delves into the field of digital Diplomacy, examining the strategic use of social media content by the European Union’s diplomatic missions based in Athens, focusing on engagement with the public. The mixed-method study examined how diplomatic missions use social media content to engage with the public by analyzing original posts on Twitter/X and Facebook and conducting semi-structured interviews with experts and diplomats from EU Ministries of Foreign Affairs (MFAs) and embassies. The findings revealed that the EU embassies tend to employ posts that promote the countries’ image and interests’ indicators of Symbolic representation. In addition,they demonstrate a preference for Transparency by regularly sharing content that aligns with the policies, daily agenda and activity of the MFAs or embassies. The analysis using the Engagement Index (EI) results is noteworthy as it signifies an enhanced public connection with Coproduction content. Finally, the study reveals the strategic use of the platforms and the content for effective public engagement. Future researchers can delve into new directions by exploring other platforms or focusing on public reaction via sentimental analysis. In summary, this research emphasizes the importance of social media in diplomatic missions' external communication and advances the field by implementing the framework in digital diplomacy, particularly in the EU.Show less
This study has delved into the nuanced dynamics of active representation within the context of gender and individual bureaucratic behavior. It employed a qualitative cross-sectional observational...Show moreThis study has delved into the nuanced dynamics of active representation within the context of gender and individual bureaucratic behavior. It employed a qualitative cross-sectional observational case study among local officials in the municipality of Amsterdam, using semi- structured interviews to investigate two key research questions: "How does active representation manifest itself?" and "Does gender affect active representation at the level of individual bureaucrats?" To address these questions, Lim's (2006) concepts of direct and indirect sources of substantive effects of passive representation are used as a framework for the analysis on active representation. It appeared that gender slightly affects the behaviour among civil servants when representing clients of the same gender.Show less
This master thesis investigates the internal politicization of the European Committee of the Regions (CoR) and its influence on representing local and regional interests within the EU. Through...Show moreThis master thesis investigates the internal politicization of the European Committee of the Regions (CoR) and its influence on representing local and regional interests within the EU. Through interviews and a comparative case study, this study challenges assumptions about politicization leading to a prioritization of political party interests over local concerns. Contrary to expectations, findings reveal that internal politicization grants CoR members the freedom to represent both local government interests and those of their political party. The cooperative institutional setting emphasizes substantive representation over symbolic representation, showcasing the CoR's unique role in the European Union. The study addresses a literature gap and contributes valuable insights into the nuanced dynamics of internal politicization within the CoR.Show less
Civil Society Organizations (CSOs) are a salient characteristic observed across democratic systems. Perceived to strengthen citizen representation and improve policy outcomes, as such member...Show moreCivil Society Organizations (CSOs) are a salient characteristic observed across democratic systems. Perceived to strengthen citizen representation and improve policy outcomes, as such member involvement and organisational capacity are key attributes. In order to achieve this role, CSOs must possess the capability to influence decision-making processes. This thesis investigates the realisation of these attributes at the national level of European Union member states through quantitative analysis. The outcomes highlight noteworthy variations across EU member states. In Eastern countries, member involvement emerges as a catalyst for achieving heightened access to decision-making. Conversely, for CSOs in Western and Scandinavian nations, neither member involvement nor organisational capacity significantly corresponds to access within the decision-making realm.Show less
This thesis applies collective action theory from a historical institutionalist perspective. With applying collective action theory on an international level, the boundaries of collective action...Show moreThis thesis applies collective action theory from a historical institutionalist perspective. With applying collective action theory on an international level, the boundaries of collective action theory are pushed further than before. Collective action theory from a historical perspective is used to investigate the scope of regime complexity intergovernmental organizations experience and the development of state membership of intergovernmental organizations.Show less
The European microstates Andorra, Liechtenstein and the Holy See have only been partially integrated into the multi-level framework of the European Union (EU). What is puzzling to academics...Show moreThe European microstates Andorra, Liechtenstein and the Holy See have only been partially integrated into the multi-level framework of the European Union (EU). What is puzzling to academics specialized in European Integration is the stark contrast to the degree of integration into the European Union experienced by Malta and Luxembourg which have both fully integrated into the European community in comparison to these microstates. The resultant regulatory and political discrepancies between each of these microstates is investigated in this paper with an investigation into the possibility of further integration for the unincorporated microstates. The different routes to integration of economic, political, and diplomatic arrangements follow in line with the 2013 Association Framework agreement established by Brussels which this paper will use to conceptualize an analysis into wider microstate integration. This paper assumes that intergovernmental agreements between microstates and their EU member state neighbors reduce the incentives for integration into the European Union. Other assumptions rely on an investigation into the value that European microstates have in maintaining their sovereignty at the expense of gains through European integration. It also investigates economic development of these microstates to their degree of integration as a control variable, of which there is less of an impact than intergovernmental agreements. The findings of this paper highlight the importance that microstates show towards intergovernmental agreements over supranational integration.Show less
This study uses the Technology Enactment Framework (TEF) to explore how the Customs administrations of Türkiye and the Netherlands design and implement AI technology in their automated detection...Show moreThis study uses the Technology Enactment Framework (TEF) to explore how the Customs administrations of Türkiye and the Netherlands design and implement AI technology in their automated detection pilot projects to facilitate legal trade and detect illicit trade at border crossing points. It also displays what organizational elements can be learnt from the two cases to add to the limited literature in AI applications in the public sector. At the end of the research, AI Technology Enactment Flowcharts for the two administrations, a Comparison Table and a Proposed Extended AI TEF for Customs were developed. Validating the TEF, the research also identified AI-technology specific organizational forms, institutional arrangements and project processes facilitating or impeding the pilot projects in the two customs administrations.Show less
Since the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and...Show moreSince the rise of artificial intelligence (AI) and its increased use in the public sector, there has been a two-fold debate in practice and academia about the relationship between transparency and trust. On the one hand, transparency can create an open government culture and improve trust; on the other hand, transparency confuses citizens and leads to delegitimization of government. This research contributes to the debate by examining the effect of algorithmic decision-making transparency on institutional trust and procedural fairness's role in this relationship through a quantitative vignette study focusing on enforcing parking fines. The study distinguishes itself from others by measuring institutional trust by three dimensions (competence, benevolence, and honesty) and transparency by two dimensions (accessibility and explainability). The results reveal that: (1) accessibility increases institutional trust and trust in the competence and benevolence of the institution; (2) explainability increases institutional trust and trust in the competence of the institution; (3) procedural fairness negatively affects the relationship between accessibility and institutional trust and between accessibility and trust in the competence of the institution; (3) procedural fairness positively affects the relationship between explainability and trust in the benevolence of the institution. These results imply that institutional trust is multidimensional and can be influenced differently but that access and explainability of decision-making increase trust. Furthermore, local governments can make greater use of the Dutch algorithm registry to provide citizens with access and explanations of decision-making to enhance trust in the institution.Show less
Governments worldwide have been increasingly making Open Government Data (OGD) available. Arguments for OGD include improvements to transparency, accountability, policymaking, innovation, and...Show moreGovernments worldwide have been increasingly making Open Government Data (OGD) available. Arguments for OGD include improvements to transparency, accountability, policymaking, innovation, and economic growth while reducing corruption and the negative effects of New Public Management’s outsourcing. However, research shows that not all published OGD are open according to the eight Sebastopol principles of open data. This research uses the ordinary citizen test, based on the Sebastopol principles, to determine the extent of openness of OGD published by Dutch provinces. This research uses the metadata of all published datasets on the Dutch national data portal. The findings show that around 30% of the assessed datasets qualify as open. The most common barrier to the openness of OGD published by Dutch provinces is that datasets are only available in proprietary formats. The OGD of Dutch provinces not qualifying as open can have implications for the perceived benefits of publishing OGD in the Netherlands.Show less
The European Commission has recently initiated a comprehensive Green Deal with the objective of enhancing the environmental sustainability of agriculture, promoting nature inclusivity, and...Show moreThe European Commission has recently initiated a comprehensive Green Deal with the objective of enhancing the environmental sustainability of agriculture, promoting nature inclusivity, and facilitating the mitigation of greenhouse gas emissions. However, much controversy has been surrounding the formulation of its Farm to Fork (F2) Strategy policy objectives due to incompatible perspectives regarding the envisioned future sustainable food system between the involved actors and the European Commission. This, therefore, raises the question of what is the role of expert knowledge in the realm of EU policymaking? Moreover, what factors influence the Commission’s utilisation of expert knowledge? The utilisation of expert knowledge has been a topic of academic debate in the social sciences. The scholarly discourse pertaining to the role of expert knowledge in the realm of public policymaking processes, and in particular in the EU context, is abundant in theoretical frameworks; however, it also lacks consistency in defining and explaining the role of expert knowledge in public policymaking. This study aims to address the gap in existing literature by improving the understanding of knowledge utilisation and its features in the context of a new EU policy case. The research question seeks to determine the Commission’s utilisation of expert knowledge in the preparation of the Farm to Fork Strategy and explain whether the combination of internal and external dynamics account for the anticipated type of knowledge utilisation. The study focuses on a single case to achieve the theoretical objectives of demonstrating a causal relationship and examining whether the causal process occurred as anticipated. The study focuses on the timeframe from 2016 to 2021, coinciding with the first mandate of the EU Platform on Food Losses and Waste (FLW) and its efforts towards food waste policies, which were subsequently integrated into the F2F Strategy.Show less
This thesis takes a comparative approach to understanding the impact of TAN populist executives on the asylum systems of Hungary and Italy following the 2015/16 migration crisis. The interlinking...Show moreThis thesis takes a comparative approach to understanding the impact of TAN populist executives on the asylum systems of Hungary and Italy following the 2015/16 migration crisis. The interlinking concepts of TAN populism, autocratization, and their relationship with judicial control and the asylum seeker are first expanded upon in the Literature Review. Then, the Theoretical Framework chapter delves into the applicability of the path dependence approach for understanding the links between these concepts and hypothesises that the degree to which a TAN populist executive can inflict Asylum System Assault (ASA) depends on its ability to reshape judicial control. This hypothesis is tested using a research design based on MSSD-I which is discussed in the Methodological Approach chapter. The comparative part of the thesis begins with a chapter on the case study of Hungary. In this case we see how the drafting of a new constitution by the Fidesz party in 2010 severely weakened judicial independence, allowing for a path dependent trajectory of further autocratization and, following the migration crisis, of ASA. In turn, this led to the structural death of asylum in the country by 2020. Meanwhile, the next chapter on the Italian case shows how an independent judiciary can act as a lifebuoy for migrant rights by stopping the successful implementation of key TAN populist executive ASA policies. This being the case both during the Conte I government, and in the current Meloni-led government.Show less
Street-level bureaucrats are characterized by severe workloads, conflicting demands, and limitations in resources such as time and money. Additionally, street-level bureaucrats have discretionary...Show moreStreet-level bureaucrats are characterized by severe workloads, conflicting demands, and limitations in resources such as time and money. Additionally, street-level bureaucrats have discretionary space that possibly allows for poor interpretation and judgement of a certain situation, due to stereotype-use. This thesis investigates how social class stereotypes are used in the interpretation of Dutch psychologists of depressive disorder symptoms during a client’s first intake. This is investigated through a qualitative vignette study. The analysis shows that social class stereotypes are activated differently per social class. Psychologists use social class stereotypes to explain the client’s situation when it regarded a client from a high social class. Social class stereotypes are used as a determinant for a client’s treatment when it regarded a client from a low social class. These findings support previous research on the workings of social class stereotypes, as well as the theoretical understanding of stereotypes in general.Show less
