Mediation is a form of conflict intervention, where a neutral third party helps and guides the parties involved in the conflict to reach a mutually beneficial decision. There are various mediation...Show moreMediation is a form of conflict intervention, where a neutral third party helps and guides the parties involved in the conflict to reach a mutually beneficial decision. There are various mediation styles, but the focus of this thesis is on facilitative and directive mediation style. Specifically, this quantitative study used the context of the workplace and examined the role of personality, cultural values and gender on influencing the employee’s preferred mediation style. Recruited participants voluntarily filled out a set of questionnaires in exchange for the results of their personality test and the possibility to win €25. Multiple linear regressions and an independent t-test were conducted to analyse the data from sixty-two participants. The results showed that employees who rated themselves high on extraversion showed a preference for directive mediation style, while employees who rated themselves high on neuroticism showed a preference for facilitative mediation style. Further on, male employees who rated themselves as higher in neuroticism were more likely to prefer facilitative mediation style, while male employees who rated themselves as lower in neuroticism were more likely to prefer directive mediation style. However, on its own, both gender and cultural values did not significantly predict employees’ preferred mediation style.Show less
