The thesis discusses the importance of political institutions in a democratic country and the challenges of fulfilling the criteria for a sound democratic process. Focused on the notion of...Show moreThe thesis discusses the importance of political institutions in a democratic country and the challenges of fulfilling the criteria for a sound democratic process. Focused on the notion of enlightened understanding, it emphasizes the need for democratic institutions to support the development of all democratic citizens while acknowledging intellectual differences among citizens. This thesis identifies an erosion of institutions responsible for the task of bringing about enlightened understanding. From here, this thesis delves into the recent emergence of Voting Advice Applications (VAAs) as a tool to assist voters in decision-making and discusses its potential and the potential of incorporating conversational agents within VAAs to enhance citizens' enlightened understanding. Moreover, this thesis argues for the integration of (CA)VAAs as an essential part of the institutional structure of modern democracies, given the ongoing corroding of traditional institutions. The thesis explores the concept of democracy, address potential issues, examine various institutional approaches, analyze technological advancements, and assess the implementation of (CA)VAAs.Show less