What is environmental turbulence? How does it affect organisational performance? And how is this relationship moderated by stabilising features? This thesis delves into the topic of organisational...Show moreWhat is environmental turbulence? How does it affect organisational performance? And how is this relationship moderated by stabilising features? This thesis delves into the topic of organisational stability in the wake of turbulence stemming from the outside of (public) organisations. It uses COVID-19 crisis as an example of environmental turbulence and assesses its impact on the provision of education in The Netherlands. Moreover, this thesis investigates the moderating role of stabilising features, conceptualised as personnel stability in the form of personnel tenure, forms of employment and teacher-to-student ratio. This thesis is quantitative and deductive. In order to test this relationship, a statistical model has been set up, with the data on 429 public schools in the secondary education in The Netherlands. This thesis finds positive support for the argument that stabilising features attenuate the negative effect of environmental turbulence on the organisational performance, albeit weakly. This thesis recommends to delve further into contextual factors that could have an impact on aforementioned relationships, by choosing, for instance, a smaller N, or investigating one or few particular schools through interviews and thick description.Show less
