Emotional expressions in online reviews affect reviews’ informative value. The current study examines how reviewer history impacts the effects of angry expressions on the informative value of a...Show moreEmotional expressions in online reviews affect reviews’ informative value. The current study examines how reviewer history impacts the effects of angry expressions on the informative value of a review. The current research demonstrates how different reviewer histories (consistently happy, consistently angry and mixed) differentially impact the perceived rationality of the reviewer and subsequently the informative value of an angry review made by the same reviewer. In an online experiment (N = 173) on Prolific Academic involving native English speakers, participants read an online hotel review expressing the emotion anger, followed by either a consistent happy reviewer history, a consistent angry reviewer history, a mixed angry and happy reviewer history, or no reviewer history. Results showed that an angry review that was followed by a consistently angry reviewer history led readers to judge the reviewer as more irrational, it decreased the informative value of the review, and led to stronger intentions to visit the hotel compared to an angry review followed by a consistently happy reviewer history, mixed reviewer history or no reviewer history. We found no differences in perceived rationality of the reviewer or informative value of angry reviews between the mixed reviewer history, consistent happy reviewer history, or no reviewer history conditions. Participants who read an angry target review and were not shown any reviewer history were also more likely to visit the hotel than participants who read the angry target review followed by a happy reviewer history. Our findings underscore the importance of studying the effects of reviewer history in online reviews.Show less
Even though the Self-Determination Theory (SDT) describes the importance of both contextual factors and internal factors for eliciting intrinsic motivation, research on the latter is scarce within...Show moreEven though the Self-Determination Theory (SDT) describes the importance of both contextual factors and internal factors for eliciting intrinsic motivation, research on the latter is scarce within the educational context. The current study addresses this issue by researching the relationship between general insight, emotional insight, and intrinsic motivation (i.e., one’s clear understanding of thoughts, feelings, behavior, and emotions), thereby researching individual differences in how internal thought processes are regulated in interaction with the social context. The study involved 61 students of age 8 to 13 years (fifth to eighth grade), attending the Primary Years Program (P.Y.P) originated from the International Baccalaureate (IB) program. Mixed methods research is conducted – both quantitative and qualitative data were collected and analyzed. The quantitative research includes questionnaire responses for general insight, emotional insight, and intrinsic motivation. The qualitative research involved semi-structured interviews, comparing the students’ ability for general insight and emotional insight between 5th – 6th grade and 7th – 8th grade. Using the multiple regression analysis, the quantitative results indicate there is no relationship between general insight and intrinsic motivation. However, an association was found between emotional insight and intrinsic motivation. The quantitative results suggest that students’ capacity for general insight and emotional insight is age-related, as the older students had a better understanding of their thoughts, feelings, behaviors, and emotions, and the analysis of such was more in-depth and elaborate in comparison to the younger students. These findings show that the role of internal processes is more essential in the elicitation process of intrinsic motivation than has typically been accorded for, contributing to a further understanding of antecedents affecting students’ motivation.Show less
An analysis of the emotive portrayal of Dutch-Israeli relations by Dutch scholarship, looking at three case studies between the years 1979-1982 to see if there is sufficient empirical evidence for...Show moreAn analysis of the emotive portrayal of Dutch-Israeli relations by Dutch scholarship, looking at three case studies between the years 1979-1982 to see if there is sufficient empirical evidence for this emotive portrayal in academic studies.Show less
The main goal of this article is to find out in what way discrete negative emotions are of influence regarding a person's level of tolerance. To investigate this matter, an experiment among Dutch...Show moreThe main goal of this article is to find out in what way discrete negative emotions are of influence regarding a person's level of tolerance. To investigate this matter, an experiment among Dutch citizens was conducted to discover the impact of fear, anger and hatred on tolerance attitudes. Besides that, a person's perception of threat may be an important factor in explaining already existing emotions like fear. Because previous literature has pointed out that a person's perception of threat and felt emotions towards a certain group are closely connected, the research in this article will combine findings of threat perception and emotional responses in explaining political tolerance attitudes. The research question for this study is therefore: In what way do discrete negative emotions and perceptions of threat regarding a certain out-group effect a person's level of tolerance towards that out-group.Show less
