In the past decades, scholars have been increasingly recognizing the importance of solid reputation building for the autonomy and legitimacy of independent regulatory agencies. In response to this...Show moreIn the past decades, scholars have been increasingly recognizing the importance of solid reputation building for the autonomy and legitimacy of independent regulatory agencies. In response to this growing body of research, this master thesis aims to understand the influence of the content of reputational threats on the reputational strategies of independent regulatory agencies (IRA). By investigating the reputational management of the Netherlands Authority for Consumers & Markets (ACM) during the Dutch energy crisis, this paper aims to shed light on the role of pre-existing levels of reputation. Using a qualitative framing analysis, this study argues that the ACM uses a more evasive response strategy regarding its functional areas that enjoy a solid reputation, whereas weaker reputations are more often protected with direct strategies. These evasive strategies include problem denial, promises of continued monitoring and managing public expectations. On the other hand, the direct responses include problem acknowledgment, taking active measures and emphasizing unique features. However, a too small sample of data was collected regarding the response strategy of unique features specifically. Moreover, the final hypothesis considers the role of prolonged reputational threats, yet mixed evidence left a conclusion impossible. Lastly, recognizing that regulatory agencies are perceived by the public as scientific institutions, this thesis maintains that it is important for regulatory agencies to properly divide its attention to all regulatory duties. This is necessary to avoid suspicion of bias due to reputational considerations and thereby impair the reputation they aim to protect.Show less
After the end of the Cold War, US – Russia relations have been fluctuating. In recent years, they have been deteriorating, partly because of the annexation of Crimea by Russia in March 2014. The...Show moreAfter the end of the Cold War, US – Russia relations have been fluctuating. In recent years, they have been deteriorating, partly because of the annexation of Crimea by Russia in March 2014. The portrayal in the media of the other has become increasingly negative in both states, and public opinion polls show that an increasing number of Americans and Russians saw each other as “unfavourable” in the months after the annexation. The purpose of this thesis is to examine how the annexation was framed in both American and Russian news. It employs a deductive framing analysis, using five pre-defined, issue-specific frames, that were derived from the literature. The dataset consists of two articles each out of two Russian and two American newspapers. The thesis concludes that American and Russian news have framed the annexation differently: American news framed the annexation as an aggressive Russian act, whereas Russian news framed it as a result of the Crimean people freely expressing their will to reunite with Russia. As media has an influence on public opinion, the results of this research partly explain the decline of respective favourability in public opinion.Show less
