This thesis is based on a survey conducted in the visitors of the Delphi museum, in Greece, in January 2013. The research was successfully carried out through the use of questionnaires, which were...Show moreThis thesis is based on a survey conducted in the visitors of the Delphi museum, in Greece, in January 2013. The research was successfully carried out through the use of questionnaires, which were distributed to a random sample of people. Moreover, it attempted to explore the levels of visitors’ satisfaction after their visit as well as the deficiencies of the museum according to the comments made by visitors and their additional expectations from such an important museum. An additional help in this effort was the study of the impression books that the Delphi museum holds as well as the fruitful interview with the curator. Through the interview useful information is provided concerning the improvements made on the museum space and the new plans and projects were established or planned to install in order to better serve the visitors. The aim of this thesis is to explore the policies pursued by the Delphi museum and in what extent it takes into consideration visitors' opinion to these policies it establishes.Show less