The figure of the neutral bureaucrat is endangered by the new challenges of New Public Management. The heightened attention on performance information and goal prioritization characterizing NPM...Show moreThe figure of the neutral bureaucrat is endangered by the new challenges of New Public Management. The heightened attention on performance information and goal prioritization characterizing NPM collides with political preferences and aspirations. The dissertation explores how political interferences influence the prioritization of goals in Dutch local governments. The research expects that the presence of conflicting goals will foster reprioritization considerations during bureaucratic performance evaluation. Through an experimental approach, combining the Experimental Vignette Method and semi-structured interviews, the research finds that political interference leads to goal reprioritization. The employment of thematic coding and subsequent analysis detects guiding explanations cascading from political interference, reinforcing the institutional constraints within the bureaucratic domain. Finally, the dissertation identifies theoretical and methodological limitations and provides practical implications for policymaking and suggestions for the reduction of institutional constraints in bureaucratic evaluation.Show less
Social media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing...Show moreSocial media has become an integral component of public agencies and digital diplomacy. Prior scholars have emphasised the significance of social media in International relations (IR), discussing its advantages and difficulties. Nevertheless, in terms of public administration, there is a gap in their management, namely, in understanding how to use different platforms and the significance of social media content in engaging with the public. This research delves into the field of digital Diplomacy, examining the strategic use of social media content by the European Union’s diplomatic missions based in Athens, focusing on engagement with the public. The mixed-method study examined how diplomatic missions use social media content to engage with the public by analyzing original posts on Twitter/X and Facebook and conducting semi-structured interviews with experts and diplomats from EU Ministries of Foreign Affairs (MFAs) and embassies. The findings revealed that the EU embassies tend to employ posts that promote the countries’ image and interests’ indicators of Symbolic representation. In addition,they demonstrate a preference for Transparency by regularly sharing content that aligns with the policies, daily agenda and activity of the MFAs or embassies. The analysis using the Engagement Index (EI) results is noteworthy as it signifies an enhanced public connection with Coproduction content. Finally, the study reveals the strategic use of the platforms and the content for effective public engagement. Future researchers can delve into new directions by exploring other platforms or focusing on public reaction via sentimental analysis. In summary, this research emphasizes the importance of social media in diplomatic missions' external communication and advances the field by implementing the framework in digital diplomacy, particularly in the EU.Show less
Since the so-called migration crisis of 2015/2016, European governments have innovated in their migration management policies leading to the adoption of a new dissemination channel for Migration...Show moreSince the so-called migration crisis of 2015/2016, European governments have innovated in their migration management policies leading to the adoption of a new dissemination channel for Migration-Information Campaigns (MICs) which is social media. The literature shows that social media properties can significantly influence government digital communication including MICs. Nevertheless, social media adoption for MICs broadcasting and social media features’ impacts are two academically underexplored phenomena. Consequently, this thesis attempts to answer the following question: “How do social media properties impact the establishment and management of digital Migration-Information Campaigns run by public administrations?” where the properties are conceptualized into six affordances: visibility, communicability, interactivity, anonymity, persistence and editability. To do so, we carried out a qualitative and exploratory multiple-case research based on semi-structured interviews with European public servants and partner organizations involved in MICs development. The results of this research suggest that the distinct affordances of social media do have significant influences on MICs formulation and management depending on how they are perceived in terms of opportunities and constraints of actions. Some additional insights on safety matters, attaining the right audience and paid advertising use were brought up through multiple affordances. The findings invite policymakers to create proper social media guidelines for MICs, allocate adequate resources and re-evaluate their MICs for several improvements.Show less
This study has delved into the nuanced dynamics of active representation within the context of gender and individual bureaucratic behavior. It employed a qualitative cross-sectional observational...Show moreThis study has delved into the nuanced dynamics of active representation within the context of gender and individual bureaucratic behavior. It employed a qualitative cross-sectional observational case study among local officials in the municipality of Amsterdam, using semi- structured interviews to investigate two key research questions: "How does active representation manifest itself?" and "Does gender affect active representation at the level of individual bureaucrats?" To address these questions, Lim's (2006) concepts of direct and indirect sources of substantive effects of passive representation are used as a framework for the analysis on active representation. It appeared that gender slightly affects the behaviour among civil servants when representing clients of the same gender.Show less
This master thesis investigates the internal politicization of the European Committee of the Regions (CoR) and its influence on representing local and regional interests within the EU. Through...Show moreThis master thesis investigates the internal politicization of the European Committee of the Regions (CoR) and its influence on representing local and regional interests within the EU. Through interviews and a comparative case study, this study challenges assumptions about politicization leading to a prioritization of political party interests over local concerns. Contrary to expectations, findings reveal that internal politicization grants CoR members the freedom to represent both local government interests and those of their political party. The cooperative institutional setting emphasizes substantive representation over symbolic representation, showcasing the CoR's unique role in the European Union. The study addresses a literature gap and contributes valuable insights into the nuanced dynamics of internal politicization within the CoR.Show less
This thesis contributes to industrial policy by studying conditionality – the conditions attached to state aid – and linking this to the concepts of state capacity and political salience. First,...Show moreThis thesis contributes to industrial policy by studying conditionality – the conditions attached to state aid – and linking this to the concepts of state capacity and political salience. First, this thesis addresses conditionality issues in the context of climate change, as the literature to date has focused on other development challenges such as industrial upgrading. Second, this thesis contributes to the literature by focusing on the study of conditionality in relation to advanced industrialised economies, as the existing literature is mainly focused on developing countries. In particular, this thesis aims to highlight the types of conditions that are relevant in this case compared to those identified in the literature. Third, the thesis emphasises the importance of the politics of conditionality, or the political will to activate existing state capacity. The thesis shows that an advanced economy such as the Netherlands has the state capacity to impose a policy of strong conditionality on business. In the studied case, however, this capacity has been activated by political salience, which has created a social coalition in support of this policy to impose strong conditionality.Show less
Deploying a novel conception framework offering new understandings of familialism and the policy logic of PRR party family, this study will argue that the Republican Party’s family welfare policy...Show moreDeploying a novel conception framework offering new understandings of familialism and the policy logic of PRR party family, this study will argue that the Republican Party’s family welfare policy overlaps with that of European PRRPs to a currently limited and inconsistent, but significantly growing extent. Evidence from South Carolina and Wyoming—two of the four states selected for investigation to provide a cross-section of the party—indicates concerted familialisation, while data from Florida and Indiana implies GOP support fortification of the care role of the traditional family is conditional on exclusion of the Other, socially, ethnically, and nationally defined. Both policy offerings are understood as features of PRRP welfare logics concerning the family, but the substantial cross-state variation and continuance of long-standing neoliberal policy choices are too significant to decisively assert a Republican Party re-alignment with a radical right logic on the family. Nonetheless, intensified support for the ‘natural’ family since the early-mid 2010s can be discerned across all cases, leaving open the prospect of a truer policy overlap in the future. From this, the contributions of this study are two-fold: a clearer picture of an oft-posited but ill-understood transatlantic transmission of radical right logics, and an original, conceptually rigorous means to investigate it.Show less
In this thesis, we aim to investigate the impact of an EU crisis on EU news coverage. National mass media has an important democratic role in EU news coverage since it is the primary source of...Show moreIn this thesis, we aim to investigate the impact of an EU crisis on EU news coverage. National mass media has an important democratic role in EU news coverage since it is the primary source of information about the EU for the public, and therefore, can shape the understanding of the public towards the EU. However, mass media does not just transmit information passively, and can frame EU integration in news coverage. We want to analyse what the impact of the Brexit referendum is on the use of a dominant pro-EU, Euroambivalent, or anti-EU integration frame in Dutch mass media. Consequently, we compare EU news coverage in de Volkskrant, NRC Handelsblad, Trouw, and De Telegraaf during the Brexit referendum in 2016, with EU news coverage in 2014. We use a qualitative deductive lens and analyse 372 news articles. In general, we find that an Euroambivalent integration frame is dominant, but both the number of pro-EU and anti-EU news articles increases. Therefore, Dutch mass media fosters a critical public debate on the EU during the Brexit referendum. On top of that, broadsheet newspapers tend to be more supportive of the EU, and tabloid newspaper De Telegraaf tends to be more critical of the EU when an EU crisis is present.Show less
This study explores the relationship between street-level bureaucrats’ role conceptions and the ambiguity inherent to their work. Street-level bureaucrats are not neutral servants of the states,...Show moreThis study explores the relationship between street-level bureaucrats’ role conceptions and the ambiguity inherent to their work. Street-level bureaucrats are not neutral servants of the states, but have their own perceptions of what their work entails, i.e. role conceptions. As a result, they occupy their role differently even if they, technically, have the same job description. The perspective of street-level bureaucrats is adopted to explore whether they experience ambiguity differently due to difference in role conception. Additionally, it is explored how the street-level bureaucrats act in response to their experience of ambiguity. To ensure a theoretical foundation, broad expectations are formulated on the basis of existing literature. By means of a qualitative interview study, 10 street-level bureaucrats are interviewed. The street-level bureaucrats mostly experience ambiguity as expected from their role conceptions. Some experience ambiguity as undesirable and aim to minimalize it, while others experience ambiguity as desirable and want to make good use of it. Regarding the acts in response to ambiguity, it can be cautiously said that street-level bureaucrats acts in response to ambiguity in line with their role conception. Recommendations are made for future research, to eventually contribute to better coordination between organizations and street-level bureaucrats, which would ultimately also benefit citizens.Show less
The literature of historical institutionalism emphasizes the path dependent character of the policy making process in which critical junctures can alter prevailing policy monopolies and put new...Show moreThe literature of historical institutionalism emphasizes the path dependent character of the policy making process in which critical junctures can alter prevailing policy monopolies and put new path dependent institutions in place, according to scholars in the field of Public Administration. However, ideational change and development of prevailing ideas in an institution could also be part of a non-punctuated institutional dynamic, because change in dominant ideas could happen overtime. In other words, institutions themselves also allow an endogenous dynamic of change. So, instead of focussing on the specific role of critical junctures on the decision-making process as scholars in the field of public administration tend to do, it is crucial to discuss the institutional environment that could be influenced by the critical juncture. This study will highlight the prevailing ideas in the EU’s institutions on the usage of Big Data and Artificial Intelligence (AI) to protect public health in the EU before and during the COVID-19 pandemic, by establishing a Union-wide framework of collecting and analysing health data. The EU advocated for the need to use such technologies in the formulated EU4Healthplan that acted as a response to COVID-19. However, this programme could also elaborate on the results and ideas of such a Union-wide health and data framework relying on the EU’s Health Programme 2014 – 2020. The latter would indicate a path of slow change in ideas within the policy cycle for EU policymakers. Therefore, this study will research the following question: ‘How did the COVID-19 pandemic influence the adoption of Big Health Data infrastructure in the policy process of the EU?’. To answer this question, the study will discuss the development of a policy monopoly concerning digital health in the European Union via a process-tracing method of analysing documents and journals provided by the European Commission, European Parliament and the Council of the European Union and it will also take the public opinion into account. As a result, the method showed that prevailing ideas of using Big Data and AI to protect the public health were already high on the European policy agenda before the COVID-19 pandemic. However, COVID-19 was a crucial factor for the implementation of a pan-European model, in terms of using Big Data and AI to protect public health. It did not radically alter the ideas within Europe but accelerated the EU policy process. In this degree of agreement with the literature on critical junctures that it causes a shift in prevailing ideas, this study opts for a measured tone towards the role of a critical juncture opening up a window of opportunity by causing a shift in prevailing ideas – at the same time – will not underestimate itShow less
