‘Perceived psychological contract violation’ refers to the idea of members of organizations that the organization does not meet their expectations, and is predicted to have negative consequences...Show more‘Perceived psychological contract violation’ refers to the idea of members of organizations that the organization does not meet their expectations, and is predicted to have negative consequences for organizations. Accordingly, this study examined among financial donors of charitable organizations a) whether violation of the psychological contract undermines the willingness to donate money to the charitable organization, and b) the psychological processes that may make financial donors perceive a violation of the psychological contract. The research participants were members of the Amazon Mechanical Turk online platform who adopted the role of financial donor (n = 91). The research had a consecutive 1X2 experimental design. Specifically, the participants were first randomly allocated across the experimental condition about investment of the organization in helping its clientele and sustaining the relationship with donors (high/low). Thereafter, those participants who had been assigned to the ‘low investment condition’ were randomly allocated across an experimental condition about justification for the low investment (yes/no). As predicted, ANOVAs showed that financial donors who were presented information about low investment of the organization in helping its clientele and sustaining the relationship with donors reported the least perceived organizational reciprocity, integrity, and transparency. A second ANOVA indicated that for the participants allocated to the ‘low direct investment’-condition, the justification for the low investment did not influence perceived organizational reciprocity, integrity or transparency. Further, moderation regression analysis showed that the trust of financial donors in the charity does not weaken the negative effects of low investment on perceived organizational reciprocity, integrity or transparency. Finally, regression analyses showed that among financial donors, perceived non-reciprocity and non-integrity of the organization instill perceived psychological contract violation as a predictor of willingness to donate, negative word-of-mouth, and perceived organizational prestige. Theoretical and practical implications, limitations, and suggestions for new research are discussed.Show less
Gentle dominance is a motive for a group with a relative higher status to seek help from a group with a relative lower status. It combines a desire to improve the relationship between the groups,...Show moreGentle dominance is a motive for a group with a relative higher status to seek help from a group with a relative lower status. It combines a desire to improve the relationship between the groups, while trying to maintain the superior position of the high-status group. This could also distract the low-status group from the status difference. We expected that in order for gentle dominance to occur, the status difference between the two groups should not be likely to change (stable) and the two groups should have to share a part of their identities (common identity). To test this, we set up an online survey in which participants read a description of a situation in which the stability and identity of a pair of high- and low-status groups was manipulated. In this scenario the high-status group had to ask for help from the low-status group. The participants (N = 212), who served as observers of this situation, had to indicate on a questionnaire to what extent different possible motives for asking for help applied to the situation. The motives were: Gentle dominance, inclusion, superiority, actual help, assistance and exploitation. For each of the six motives an ANOVA on stability and identity was carried out and no significant effects were found. We concluded that stability and identity did not have an effect on the perception of the six motives. This is possibly because participants were not directly involved in the scenario. Further research is needed on this relatively new topic.Show less
