Leiden University Student Repository

Political Ideology and Social Class: An Investigation into the Effects on Prosocial Behavior

How to disclose sponsorship on comparison websites

Is it recognised: Effects of using different symbols for disclosing sponsorship content on price comparison websites

Sorry or Silly: How Managerial Responses to Angry Online Reviews Affect Reviewer and Company Appraisal

The art of apologizing: The Impact of Managerial Responses on the Perceived Helpfulness of Online Angry Reviews

Leaving the holy out in the cold: A study on the relationship between moral inferiority and social exclusion

On the moral high ground: Investigating the effects of moral superiority on social exclusion as moderated by allocentric values

Moral superiority, social exclusion and the moderating role of self-esteem

The effect of reviewer credibility and expressions of negative emotions in online reviews

Price comparison websites and their strive for transparency and trustworthiness

How reviewer credibility and expressions of anger and regret in online restaurant reviews lead to differences in perceived review helpfulness

Disclosing Information: Designing Transparent and Trustworthy Comparison Websites

Expressions of anger and regret in negative online reviews: The moderating role of credibility

Increasing the Transparency and Trustworthiness of Comparison Websites

The Influence of Expressions of Anger, Expressions of Regret, and Credibility in Online Reviews

Investigating comparison websites: How to increase consumers’ perceived transparency and trustworthiness in the comparison website

Gaming anger and disappointment during negotiations: How (un)certainty influences the strategic use of emotions

The influence of annoying banner ads on attitude towards and memory of the brand: An eye-tracking study

Internet knows all: The difference between privacy concerns on a horizontal and a vertical level

Prefilled tax forms and tax compliance: The weight of psychological costs

Do annoyance and task difficulty influence banner advertisements’ efficacy? An eye-tracking study

Are annoying ads worth the costs? A research to test the effectiveness of perceived non-annoying advertisements

When feedback fires back: Effect of emotional feedback of constituent on negotiation behaviour of the representative

Exaggerating disappointment and a diverse strategy for anger: The role of (un)certainty on the strategic use of emotions in a negiotiation setting